• I.T.
    • Unlimited fixed price support
      • Unlimited fixed price support
        Unlimited Fixed Price Support

        Do you get a little nervous when you see a tech from your IT support company wandering around the office? Just how much is the bill going to cost this time?!

        When you start your Diamond IT SLA you can relax.

        Unlike traditional break/fix models, instead of waiting for problems to occur then charging you to fix them, our results-based approach puts the onus squarely on us to ensure minimum network disruption and downtime.

        Our SLA also allows you to accurately budget for IT support. No nasty surprises, because one fixed monthly payment covers everything. Overall, you get the comfort of guaranteed performance and the convenience of fixed pricing.

    • Computer networks
      • Reliable Computer Networks
        Reliable Computer Networks

        Reliability starts with your network.

        Our consultants will design your network to meet your business requirements now and in the future.

        A quality network also requires quality products.

        That’s why we work with and supply some of the world’s most respected brands including Microsoft, HP, Trend Micro, SonicWALL, Cisco and StorageCraft.

        Quality in. Quality out.

    • Labour hire
      • Labour Hire
        Short and Long Term Labour Hire

        Labour Hire can be a bit hit and miss.
        It’s about fit. Do they fit your needs and do they fit in with your staff.

        We give you control.

        Select one or more technicians to know your site and complement your in-house team during times of temporary staffing shortfalls or for longer periods. We also supply higher level technical staff for specific projects.

        Our technicians are permanent Diamond employees. That means they’re the best in the business and next time the need arises, we should be able to place the same person you had before. Saves time. Provides comfort.

    • Software and web development
      • Software and web development
        Software and Web Development

        We’re not known as a development company, because we don’t advertise these services to the mass markets. However, we have extensive capability around software and web development.

        We perform these services as part of a consultative approach to help you address business challenges.

        We’ll help you streamline processes and turn raw data into valuable information.

        Manage. Communicate.

  • Comms
    • Phone Systems
      • Phone Systems
        Phone Systems

        You expect your phone system to work... right? Most of the time it does, but you can’t take chances with such an important resource.

        That’s why we’ve selected LG Nortel and Alcatel Lucent as our primary brands. Independent studies show they have the lowest failure rates around. They’re both at the cutting edge of convergence in the feature rich world of IP.

        Your phone system will do what you want when you want it to.

        More than a dial tone.

    • Mobiles and Mobility Devices
      • Mobiles and Mobility Devices
        Mobiles and Mobility Devices

        It wasn’t all that long ago that getting an email on your phone or using you laptop in a cafe was a mind-boggling experience...

        Today, you expect to work anywhere, anytime.

        Like other technologies, there are consumer products and business products. While retailers focus on ring tones, games etc, Diamond specialises in the business needs... connecting to servers, accessing the most cost effective plans and device consistency.

        You don’t need to traipse around shopping centres. Just give us a call.

        Work anywhere, anytime.

    • Wireless Microwave Radio
      • Wireless Microwave Radio
        Wireless Microwave Radio

        When you need to keep your staff connected in a tricky location, or perhaps temporarily in a site shed, wireless can be your best or only option.

        Our solutions include:

        Point to point connectivity
        Point to multipoint connectivity
        Wireless internet activity with billing system for hospitality and other sectors

        Our staff can conduct site surveys to ensure you have the right signal strength and are on the right frequency. Your remote staff will have full access to their network resources.

        Stay connected.

    • CCTV
      • CCTV
        CCTV

        With a range of cameras and technology, we can help you with

        Workplace monitoring to review safety, workplace methods and traffic
        Security footage
        Patronage behavior for use in hospitality and other industries

        Be Aware. Be Secure.

    • Telstra Services
      • Telstra Services
        Telstra Fixed and Data Services

        There’s no doubt that Telstra is the leader in telecommunications technology. But their vast and sometimes complex range of products and services can be daunting.

        That's where we come in.

        Because we’re thoroughly familiar with the Telstra range, we can guide you to the most appropriate product and best value plan for your situation.

        Hassle free.

  • Data Cabling
    • Electrical
      • Electrical
        Electrical

        We can provide a wide range of electrical products and services ranging from a single outlet to major projects.

        Test and tag
        Services fault finding, repairs and maintenance
        Safety switches - earth leakage
        Electrical wiring
        Lighting

        Regardless of your need, our team is focused on safety and reliability.

    • Cabling Solutions
      • Cabling Solutions
        Cabling Solutions

        Data cabling might be out of sight, but for us it’s never out of mind.

        We understand that safe, reliable data cabling is crucial to the efficient performance of ICT networks. That’s why we have an in-house team of professional data cabling specialists who are committed to the highest standards of workmanship.

        From patch leads through to fibre optic backbones and everything in between. While others outsource data cabling, we have our own team committed to understanding and achieving certification in data cabling technologies.

        Out of sight. Top of mind.

  • About Us
    • Diamond IT Overview
      • Diamond IT Overview
        Overview

        Since 1996, we’ve built a reputation as a trusted IT partner by keeping business computer systems running smoothly and reliably.

        We do this by developing an intimate understanding of our clients' needs so that we can deliver integrated solutions that enhance your business performance.

        Capability Spectrum

        ... As a full service IT Company, we provide more than just tech support. Our salespeople, network designers and consultants, all add their expertise to help you get the most from your IT resource.

    • Diamond Comms Overview
      • Diamond Comms Overview
        Overview

        Since 1989, Diamond Comms, formerly Express Communications, has built a reputation for great service and keeping your communications running smoothly and reliably.

        We do this by developing an intimate understanding of our clients' needs so that we can deliver integrated solutions that enhance your business performance.

        ... As IT and Communications converge, it’s more and more important to work with an organisation that can help you with both technologies.

        Diamond acquired 100% of leading provider Express Communications in May 2008.

    • Worksafe PLUS
      • Safety
        Safety

        With such a wide variety of services, our operations present varying levels of risk.

        Regardless of what they are doing, it’s essential our team members are working in a safe manner. We actively promote a culture of ‘safety first’.

        That’s why we have our own comprehensive safety system, Worksafe PLUS.

        Safety first. At our workplace and yours.

  • Safety
    • Location
      • Location
        Location


        We service customers across Australia, generally with head office in Newcastle, Central Coast and the Hunter Valley.

        Phone: 02 4944 2444
        Fax: 02 4944 2455

        Office Locations
        Newcastle Dubbo

        Unit 4, 2-6 Kings Road
        NEW LAMBTON NSW 2305

        Unit 5, 1st Floor, 46 Church Street
        DUBBO NSW 2830
        Email us

    • Careers
      • Careers
        Careers

        We’re always on the lookout for extraordinary talent.

        As a customer service business, the foundation for our success is our positive company culture. We enjoy working together in a conflict free environment. We’re proof you can work hard towards a successful career and have fun doing it.

        If you're passionate about delivering ITC solutions and enjoy working with people we'd welcome your inquiry. Please send your resume to jobs@diamondgroup.net.au

        Think you've got what it takes?

        Work as one.

    • Feedback
      • Feedback
        Feedback

        Nothing pleases us more than hearing great feedback from a customer.

        As great as that feels, it can be more important to hear your thoughts when things don’t go well. We’re dead serious about providing the best possible service. So if we haven’t met your expectation, please tell us so we can make improvements.

        So whether you’re overjoyed, dissatisfied or just want to make a suggestion, we’d love to hear what’s on your mind. Please send your thoughts to
        feedback@diamondgroup.net.au.

        Tell us what you think.

  • Our Blog