Communications Technician


Diamond ICT is one of the leading IT and Communications Managed Service Providers in Australia offering innovative Information Communications Technology (ICT) solutions to the SMB market. Established in 1996, Diamond is now a multi-award winning company, and we have been recognized as one of the top 6 Managed Service Providers in Australia, with over 50 staff. We foster a positive team environment where high performance and innovative thinking are rewarded.

We are currently looking for an experienced Communications Technician to join our Projects team in this role that will see you do a combination of Communications and IT work. We are looking for an experienced Tech that would like to grow their skills and knowledge into the IT space through on the job training and industry certifications.

To be successful you will need to be able to demonstrate from your previous roles:

  • Excellent problem solving abilities
  • Strong customer service skills
  • Knowledge of TCP/IP networking, DNS, routing
  • The ability to adapt to new products and technologies
  • Support of Voice and Data clients
  • Installation of PBX p-phone systems
  • The ability to correct customer infrastructure on site such as patching, jumpering & PBX programming

Essential criteria:

  • Experience with PBX phone systems
  • Experience installing SIP and ISDN
  • Current Driver’s Licence
  • IP voice installation/commission experience
  • Understanding of WiFi and ICT Technology
  • Understanding of IP, routing & VoIP technology

Desirable criteria:

  • Experience with Samsung 7000 series PBX and/or Samsung SCMC SIP Server
  • Alcatel and Ipecs PBX experience
  • ACMA License with current endorsements
  • Knowledge of all Microsoft operating systems
  • Knowledge of firewall and VPN technology

What’s in it for you?

Diamond ICT offers an attractive salary package including a fully maintained Company vehicle to the successful applicant. Our focus is on being a place where talented, driven people can work together on achieving common goals whilst acting with integrity and maintaining the culture that has seen us prosper since 1996.

Do you think what it takes? Apply now!

If you would like to join us, all you need to do is apply with your resume and covering letter.

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