A fresh take on Diamond’s values & mission…

We recently refreshed our core values, as well as the Diamond mission statement, involving input from the whole Diamond team and had a couple of fun meetings unveiling them... While our core values fundamentally have not changed, we enjoyed freshening them up a little and are proud to have them displayed around the office! Our [...]

By | August 14th, 2017|Business Value|0 Comments

Digital Transformation – the new buzz word?

The harsh reality of digital transformation With the buzz of digital transformation circulating, Loryan Strant, a guest columnist for CRN magazine provides an interesting overview on Digital Transformation…   From the heart of what digital transformation is… The truth is that transformation starts and ends with people. A restaurant might offer you the best menu, [...]

By | August 8th, 2017|Business Value, Tech Trends and Tips|0 Comments

Could your business benefit from Artificial Intelligence (AI) now?

Meet Alexa, Amazon's Artificial Intelligence personality Much to my wife and daughter's amusement (very different types of amusement), I introduced a new woman into our home recently... Not an actual person, but Alexa, Amazon's Artificial Intelligence personality as part of the Amazon Echo Dot product. Not officially sold in Australia yet, a fellow security/tech-crazy friend [...]

By | July 28th, 2017|Business Value, Tech Trends and Tips|0 Comments

Diamond’s top 3 NBN tips

As the NBN rollout starts to really ramp up, and businesses in numerous areas are now being forced to transition to the NBN, I have put together some updated thoughts and experiences that Diamond has faced with the NBN over the last 6 months… Provisioning – don’t leave it to the last minute So, what [...]

By | July 25th, 2017|Business Value, NBN, Tech Trends and Tips|0 Comments

Local networks still important in the IoT….

For the first 25 years we’ve known about the Internet, it’s been an “Internet of Screens”, powered by an “Internet of Servers”. We’ve connected to the Internet via desktop computers, laptop computers, mobile phones and more recently TVs, watches, and health monitors. What’s different about the Internet of Things – a.k.a IoT – is that [...]

By | July 19th, 2017|Business Value, Managed Services|0 Comments

Diamond IT ranks in top 10 MSPs, 2 years in a row…

Diamond IT has been placed in the top 10 Managed Services providers in Australia & New Zealand for the second consecutive year in the MSPmentor 501 Global edition (2017 edition). The MSPmentor guide is celebrating its 10th anniversary of recognising the industry’s most respected list of top managed service providers, featuring IT services firms large and small [...]

By | July 18th, 2017|Business Value|0 Comments

The benefits of virtualization in 2017

The relationship between computer hardware and software can be frustrating. Both require the other to function properly, but both also require individual attention. Virtualization makes this relationship far more flexible, and we’ve got a rundown on a few of the best examples. More technology uptime Virtualization vendors use lots of fancy names for the features [...]

Shadow IT – not to be ignored

"Shadow IT refers to IT devices, software and services outside of the ownership or control of IT organisations" (Gartner). These are typically used inside organisations without explicit organisational approval, including online messaging software, online e-mail services and online document sharing. According to Microsoft, 80 percent of employees are using non-approved SaaS apps, bringing shadow IT well and [...]

4 Tips for better server management

With so much technology moving to the cloud, onsite servers aren’t getting as much attention as they used to. Optimising this critical piece of business technology is no small task, but there are a few simple things you can do to ensure the success of your in-house servers. Mount your servers properly Small businesses are [...]

By | June 7th, 2017|Business Value, Hardware, Managed Services|0 Comments

Our take on the new Surface Pro

Photo: Microsoft The new Surface Pro, announced by Microsoft May 23rd, is probably the most anticipated Surface product since the original Surface Pro was announced and launched in February 2013. The Surface Pro 4 (SP4) was a minor upgrade to the Surface Pro 3, but a popular one with our customers and staff, [...]