4 Tips for better server management

With so much technology moving to the cloud, onsite servers aren’t getting as much attention as they used to. Optimising this critical piece of business technology is no small task, but there are a few simple things you can do to ensure the success of your in-house servers. Mount your servers properly Small businesses are [...]

By | June 7th, 2017|Business Value, Hardware, Managed Services|0 Comments

Our take on the new Surface Pro

Photo: Microsoft The new Surface Pro, announced by Microsoft May 23rd, is probably the most anticipated Surface product since the original Surface Pro was announced and launched in February 2013. The Surface Pro 4 (SP4) was a minor upgrade to the Surface Pro 3, but a popular one with our customers and staff, [...]

Upgrade now to Windows 10 for better security

As I watched the news and read various news articles relating to the WannaCry ransomware attacks over the last few weeks, I was struck by the details that emerged about large organisations using old, unsupported versions of Microsoft Windows desktop operating system (such as Windows XP). Windows XP was a very reliable operating system, and [...]

NBN Internet a risk for Australian SME’s

Australian Small and Medium Enterprises (SMEs) are currently being offered connections to the NBN, but many are unsure if it’s right for their organisation. For most SMEs outside of the Central Business Districts of Australia's Capital cities, the NBN will come as a Fibre to the Node (FTTN) connection, with the "last mile" being traditional copper [...]

Don’t get harpooned by a Whaler…

"Whaling" is a social engineering attack achieved often with a bare minimum of technological assistance, a simple but effective scam where an organisation's authority figure such as a CEO/CIO/CFO is impersonated, usually by email, in order to authorise some form of illegitimate data or funds transfer. Some of the successful scams have been very simple, [...]

By | May 15th, 2017|Business Value, Managed Services, Security|0 Comments

Why you need to back up your mobile devices

There was a time when mobile phones were used exclusively for calling and texting. Now, they can do so much more. Regardless of your level of tolerance or skill for managing documents in such a small gadget, mobile devices allow you to send and receive email, download and upload media files, store data, and even [...]

Security, the key reason for Windows 10 migration

Why is Windows 10 migration so important? One of the key reasons is Security... Security improvements is the leading driver for enterprises to migrate to Windows 10 on PCs, according to a study by Gartner. The report found that 49 percent of respondents cited security improvements as the reason for deploying Windows 10 in their [...]

Mandatory data breach notification scheme…

Are you taking “reasonable steps” to protect your customer’s data? Within 12 months you will be required legally to report data breaches that occur within your business. Review our tips on how to avoid data breaches in the first place and what will be required in the event of a data breach… What is the [...]

By | April 27th, 2017|Business Value, Managed Services, Security|0 Comments

Technology Optimisation

Diamond ICTs proactive, unique and effective managed service Traditionally Managed Service Providers, like Diamond ICT, primarily focus on 3 core areas – Maintenance, Monitoring and Support. These areas are important as they provide responsive, effective support, as well as proactively monitoring systems to ensure major issues are avoided. However, in spite of Diamond’s award winning [...]

By | April 11th, 2017|Business Value, Managed Services|0 Comments

IoT and Us

The Internet of Things (IoT) wave will soon wash over Australia's small to medium enterprises. The Internet of Things, or IoT, is basically the idea of making non-connected devices in our environment connected to us, or each other. For two generations we’ve worked with computers using screens and keyboards, but the future where it involves [...]

By | April 9th, 2017|Business Value, Managed Services|0 Comments