Digital Transformation – the new buzz word?

The harsh reality of digital transformation With the buzz of digital transformation circulating, Loryan Strant, a guest columnist for CRN magazine provides an interesting overview on Digital Transformation…   From the heart of what digital transformation is… The truth is that transformation starts and ends with people. A restaurant might offer you the best menu, [...]

By | August 8th, 2017|Business Value, Tech Trends and Tips|0 Comments

Could your business benefit from Artificial Intelligence (AI) now?

Meet Alexa, Amazon's Artificial Intelligence personality Much to my wife and daughter's amusement (very different types of amusement), I introduced a new woman into our home recently... Not an actual person, but Alexa, Amazon's Artificial Intelligence personality as part of the Amazon Echo Dot product. Not officially sold in Australia yet, a fellow security/tech-crazy friend [...]

By | July 28th, 2017|Business Value, Tech Trends and Tips|0 Comments

Diamond’s top 3 NBN tips

As the NBN rollout starts to really ramp up, and businesses in numerous areas are now being forced to transition to the NBN, I have put together some updated thoughts and experiences that Diamond has faced with the NBN over the last 6 months… Provisioning – don’t leave it to the last minute So, what [...]

By | July 25th, 2017|Business Value, NBN, Tech Trends and Tips|0 Comments

Shadow IT – not to be ignored

"Shadow IT refers to IT devices, software and services outside of the ownership or control of IT organisations" (Gartner). These are typically used inside organisations without explicit organisational approval, including online messaging software, online e-mail services and online document sharing. According to Microsoft, 80 percent of employees are using non-approved SaaS apps, bringing shadow IT well and [...]

NBN Internet a risk for Australian SME’s

Australian Small and Medium Enterprises (SMEs) are currently being offered connections to the NBN, but many are unsure if it’s right for their organisation. For most SMEs outside of the Central Business Districts of Australia's Capital cities, the NBN will come as a Fibre to the Node (FTTN) connection, with the "last mile" being traditional copper [...]

By | May 18th, 2017|Business Value, NBN, Tech Trends and Tips|0 Comments

Browser showdown: which one is right for you?

Back when Internet Explorer was competing against Netscape, users had far fewer things to consider. Nowadays, some users do nearly all their work inside of a web browser, and they have far more options about which program to use. If you’ve ever questioned whether there might be a better way to browse the web, we’ve [...]

How IoT will influence businesses

In the near future, the Internet of Things (IoT) is expected to usher in an era of connectivity and efficiency on a global scale. Many small-and medium-sized companies, however, assume IoT has no application to their business. To dispel those false assumptions, we’ve compiled a list of four ways your business can benefit from using [...]

By | February 23rd, 2017|Business Value, Productivity, Tech Trends and Tips|0 Comments

Top 10 IDC industry predictions…

A recent publication by IDC on the top 10 IT industry predictions for Australia got me thinking about what trends are likely to impact not just the enterprise, but small to medium organisations also... The prediction I found most interesting was number 5, the ‘Immersive Interface’. IDC are predicting that in 2017, 60% of consumer-facing [...]

By | February 16th, 2017|Business Value, Productivity, Tech Trends and Tips|0 Comments

Cyber security and managed services

Cyber security is something you hear about a lot these days. Sometimes it’s thrown around to scare business owners, other times it has proven to be a cautionary tale, one that small businesses can learn from to fend themselves from online threats that can leave devastating impact. What’s certain is statistics don’t lie, and as [...]

How to select a secure password…

These tips are designed to help you create a strong, secure password with tips on how to ensure you don’t forget it! Password fundamentals The most important considerations for creating a good password are: 1. The longer the better: At a minimum you should have 8 characters, but we’d recommend 12 or more. 2. Complexity: [...]

By | January 29th, 2017|Security, Tech Trends and Tips|0 Comments