Diamond’s top 3 NBN tips

As the NBN rollout starts to really ramp up, and businesses in numerous areas are now being forced to transition to the NBN, I have put together some updated thoughts and experiences that Diamond has faced with the NBN over the last 6 months… Provisioning – don’t leave it to the last minute So, what [...]

By | July 25th, 2017|Business Value, NBN, Tech Trends and Tips|0 Comments

Are you eligible for the $20,000 asset write-off scheme?

Small business instant asset write-off scheme When Scott Morrison handed down the Budget 2017-2018 this month, it was to the mantra “about making those right choices, to secure the better days ahead” But what does this mean for small businesses? Good things if you’re in need of upgrading or adding new assets for the organisation. [...]

NBN Internet a risk for Australian SME’s

Australian Small and Medium Enterprises (SMEs) are currently being offered connections to the NBN, but many are unsure if it’s right for their organisation. For most SMEs outside of the Central Business Districts of Australia's Capital cities, the NBN will come as a Fibre to the Node (FTTN) connection, with the "last mile" being traditional copper [...]

By | May 18th, 2017|Business Value, NBN, Tech Trends and Tips|0 Comments

Great Southern Rail Case Study

A customer case study on how Samsung has assisted the Great Southern Rail passenger train company improve their business communications and customer service, with the installation of a SCM Enterprise and Samsung Contact Centre software. Great Southern Rail has owned and operated luxury train services The Ghan, The Indian Pacific and The Overland since 1997, [...]

Business Communications Solutions [Webinar]

A full functioning and effective telephone system is one of the most important aspects of your organisation. No longer is it only a ‘direct line’ to ensure that the needs of your customers are being heard and met, but also an advanced communication platform encompassing traditional handsets plus your PC and mobile… With enterprise communication [...]

Phone Systems – What’s the right choice for your business?

An overview of key features and benefits of different types of telephone systems. With the array of features and benefits now available in telecommunications, deciding on the right phone system for your business can be overwhelming... Hosted, Cloud, On-premises and Virtual phone systems – what do these terms mean? Why would you choose a Cloud-based [...]