CUSTOMER TESTIMONIALS

Our customers depend on us to provide reliable and effective products and solutions backed by exceptional customer service. We do our best to meet and exceed their high standards, but don’t take our word for it, here’s what our customers say about us.

At this time we have chosen not to supply the names and companies of our customers. We have the original documents available on request and are happy to share them with potential customers should they be requested.

 

 

 

Your entire team has regularly shocked me with their attention to detail, their ability to effectively move tasks around within the team, their willingness to speak with end users and vendors, and general, well mannered, proficient communication….I have enjoyed dealing with Diamond Group over the last 2 years, but this particular experience with DMS has blown away previous standards.
IT Manager – Council

All my staff commented on how professional & friendly your employees were
IT Manager – Council

I just wish to take this opportunity to thank you and the staff of Diamond IT for the professional and courteous manner the installation of our new server and associated works was handled.
Managing Director – Manufacturer

We greatly appreciate all of the assistance and support the Diamond team have provided us during the move, the professionalism and dedication shown is a credit to you all.
CEO – Distributor

I really appreciate your fast responses and the short amount of time in which it takes you to complete a request.
Accountant – Environmental services

Your team has achieved more in the last 2 months and resolved numerous ongoing problems that the previous IT provider struggled to address. In particular, I want to compliment you on your ticketing system. It’s easy for my staff to use, and as a manager I can see a full history of all the issues we’ve had and how they’ve been resolved.
CEO – Real estate

Compliments on a great team, planning and project procedure management in the implementation of our Server upgrade/crossover. The response time to any issues was immediate and if unable to be rectified immediately I was always kept informed of what was required and an estimate of when it should be completed. Open communication was the key to such a successful outcome.
Office Manager – Commercial trades supplier

I’ve worked with a lot of IT suppliers and I have never been more impressed than I have been with Diamond.
Admin Manager – Property Management

I’ve dealt with Telco’s through a number of different channels for different sized accounts, you guys stand out when it comes to speedy accurate responses.
IT Manager – Mining company

I just wanted to take the opportunity to thank you for your fantastic service and support this year. Everyone here comments on how quickly you respond to our queries, and the service has simply been excellent.
IT Manager – Mining company