You could say that Diamond IT are the ‘brains’ of the Diamond Group (and they’d agree with you in a heartbeat.)
After all, you have to be pretty clever to do what they do.
But in our experience, clever technoblah doesn’t always cut it with clients who are more interested in the destination than the journey.
That’s why we enforce a strict No Propellerheads Policy (NPP) here. We reckon that the key to creating reliable IT solutions is to first truly understand the problem, so we look for team members with a sensible balance of brains and personality i.e. they’re very clever and know their stuff, but know when to listen.
The NPP seems to be working because over 100 businesses of all shapes and sizes now rely on us to maintain their computer systems. And to prove how reliable our service and support are, they keep giving us huge wraps in our regular Customer Satisfaction surveys (independently audited, of course.)
Which brings us to the point.
We know that when it all boils down, you just want your IT system to work without any grief. So we employ reliable people, develop reliable solutions and supply reliable systems to make that happen.
To us, reliability is more than a promise.
It's our code.
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