A full functioning and effective telephone system is one of the most important aspects of your organisation. It’s a ‘direct line’ to ensure that the needs of your customers are being heard and met.
That’s why we’ve selected leading vendors to work with to provide you with the best possible solutions for your business including Samsung, LG Nortel and Alcatel Lucent. Independent studies show they have the lowest failure rates around. They are also all at the cutting edge of convergence in the feature rich world of IP.
Diamond is one of the select few full-service phone system providers that install, support and maintain your systems after the sale. We can assist you with the following:
- Plans and pricing – design a unique plan to suit your organisation’s needs.
- Setting up new connections
- Managing call features – such as, call waiting, call barring etc.
- Hardware and support – ordering, install and on-going support.
Your phone system will do what you want when you want it to.
MORE THAN A DIAL TONE
Telstra Business Systems (TBS)
TBS is an arrangement where your chosen phone system is conveniently placed on your phone bill by Telstra.
The main benefits of Telstra Business Systems (TBS) is the flexibility and convenience it provides. Diamond can help you choose the right communication package, supply and install your new phone system, and also provide you with ongoing support, maintenance and management.
Under TBS, Telstra takes on an active role in the support and liability of your phone system. It’s common for there to be confusion as to whether issues are related to a phone system or the network. The TBS support line places this diagnosis with a single entity, Telstra.
It also has the flexibility and convenience of putting a capital expense on to your phone bill, freeing up working capital and reducing administration requirements.
Contact us to work with you on providing the best communication solution for your business…